Privacy Policy

Effective Date: 16/10/2025
Last Updated: 16/10/2025

Welcome to Rookehurste Fine Antiques (“we,” “our,” or “us”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, www.rookehurste.com, contact us via email at enquiries@rookehurste.com, or engage our services such as antique sales, appraisals, consultations, or event appointments.

We collect several types of information from and about users of our website and services, including:

When you engage with us, you may provide personally identifiable information such as:

• Full name
   
• Email address
   
• Phone number
   
• Billing and shipping address
   
• Payment details (processed securely through third-party platforms)
   
• Any additional information provided through forms, appraisals, or correspondence
   

We may automatically collect:

• Browser type, IP address, and operating system
   
• Device information and referral URLs
   
• Pages visited, time spent on site, and browsing patterns
   
• Cookies and similar tracking technologies (see Section 6)
   

We use the information we collect to:

• Provide, operate, and improve our website and services
   
• Process orders, appraisals, and customer inquiries
   
• Send order confirmations, receipts, and service updates
   
• Communicate regarding your account, services, or inquiries
   
• Conduct marketing, promotions, and event invitations (only with your consent)
   
• Maintain internal records and comply with legal obligations
   

We will never sell or rent your personal information.

We only share information in limited circumstances:

• Service Providers: Trusted vendors who assist with operations (e.g., payment processing, email hosting, delivery services).
   
• Legal Requirements: When required by law or to protect our rights, property, or safety.
   
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred accordingly.
   

All third parties are required to maintain the confidentiality and security of your information.

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Our website uses SSL encryption and secure servers. Payment data is processed through PCI-compliant providers—we do not store credit card details on our servers.

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Our website uses cookies to improve user experience, analyze site performance, and personalize content.
You can adjust your browser settings to refuse cookies; however, some site features may not function properly if cookies are disabled.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
   
• Withdraw consent for marketing communications
   
• Request a copy of the information we hold about you
   
• Object to or restrict certain processing activities
   

To exercise your rights, contact us at enquiries@rookehurste.com.

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete the data promptly.

If you are located outside the United States, please note that your information may be transferred to and processed in the U.S., where privacy laws may differ from those of your country. We take appropriate steps to ensure your information is handled securely.

Our website may contain links to third-party sites (e.g., social media, affiliates, or vendors). We are not responsible for the privacy practices or content of those external sites.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised “Effective Date.”

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Rookehurste Fine Antiques
Email: enquiries@rookehurste.com
Website: www.rookehurste.com
Location: Newburgh, Indiana, USA